Our teams are ready to listen!

Do you need to contact customer service for information about our ski pass offers (ski pass prices, order tracking, Skillico, etc.)?
Contact

If you bought your ski pass in Flaine, Morillon, Samoëns or Sixt, please write to the e-mail address below:

contact@grand-massif.com
Contact

If you have purchased your ski pass in Les Carroz, please write to the e-mail address below:

experience@skilescarroz.com
Do you need to contact customer service with a complaint?
Service_Client_Reclamation_Grand_Massif_Domaines_Skiables

If you bought your package in Flaine, Morillon, Samoëns or Sixt, please complete the following form:

The online form!
Service_Client_Reclamation_SOREMAC

If you have purchased your ski pass at Les Carroz, please write to the following e-mail address:

experience@skilescarroz.com